Wiki de Soporte

Manuales, especificaciones, guías de instalación y soluciones — todo lo necesario para desplegar y mantener tu sistema.

Preguntas Frecuentes

What ships inside an Aurora Vision interactive projector: content categories, play modes, seasonal effects and how custom contents are loaded.

Standard warranty terms, shipping options, documentation and how factory-direct technical support works for Aurora Vision customers.

Complete technical specifications of the IN1016 interactive projection all-in-one: optics, sensing, hardware and installation parameters.

From box to first interactive effect in under 30 minutes: mounting, power, focus and content selection.

Complete technical specifications of the PJ9000 high-brightness laser engineering projector: engine, optics, correction, control and reliability.

Site selection, mounting, weatherproofing checks and the periodic care routine that keeps an IP65 outdoor projection unit running for years.

How to connect and calibrate multiple interactive projector units into one large seamless interactive area using a network switch.

How to get a clean, square, sharp image on real-world surfaces: motorized focus, keystone and 4-corner geometric correction explained step by step.

The systematic check that solves most 'effects don't respond' reports: sensor window, alignment, lighting conditions, calibration and settings.

Diagnose the three most common image complaints — blur, dimness and wrong colors — with causes ranging from lens film to ambient light shifts.