Support Wiki
Manuals, specifications, setup guides and fixes — everything you need to deploy and maintain your system.
FAQ
Built-in Interactive Contents Overview (70+)
What ships inside an Aurora Vision interactive projector: content categories, play modes, seasonal effects and how custom contents are loaded.
Warranty, Shipping & Support Policy
Standard warranty terms, shipping options, documentation and how factory-direct technical support works for Aurora Vision customers.
Product Manuals
IN1016 Interactive Projector — Full Specifications
Complete technical specifications of the IN1016 interactive projection all-in-one: optics, sensing, hardware and installation parameters.
IN1016 Quick Start Guide
From box to first interactive effect in under 30 minutes: mounting, power, focus and content selection.
PJ9000 Laser Engineering Projector — Full Specifications
Complete technical specifications of the PJ9000 high-brightness laser engineering projector: engine, optics, correction, control and reliability.
Outdoor Projection All-in-One — Installation & Care Guide
Site selection, mounting, weatherproofing checks and the periodic care routine that keeps an IP65 outdoor projection unit running for years.
Installation & Setup
Multi-Unit Fusion Setup Guide
How to connect and calibrate multiple interactive projector units into one large seamless interactive area using a network switch.
Image Calibration: Focus, Keystone & Corner Correction
How to get a clean, square, sharp image on real-world surfaces: motorized focus, keystone and 4-corner geometric correction explained step by step.
Troubleshooting
Interaction Not Working? — 6-Step Checklist
The systematic check that solves most 'effects don't respond' reports: sensor window, alignment, lighting conditions, calibration and settings.
Image Quality Issues: Blur, Dimness and Color Problems
Diagnose the three most common image complaints — blur, dimness and wrong colors — with causes ranging from lens film to ambient light shifts.